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FAQ's

WHO IS POLARTEC®, LLC?

We are the creators of Polartec® fabrics—the most advanced performance textiles available today. Polartec® started as the original synthetic fleece and now offers a collection of over 300 different fabrics designed to keep you warm, dry and, most important, comfortable in a variety of outdoor activities. Polartec® fabrics range from extremely lightweight base layer fabrics for long underwear and T-shirts to water repellent soft shells to flame resistant fabrics for the military. Think of Polartec® fabrics as the protection nature didn't give you. They can keep you warm when it's cold, keep you dry when you sweat, even repel wind, rain, and snow to protect you from the elements.

WHAT ARE POLARTEC® FABRICS?

Polartec®, LLC manufactures over 300 different fabrics under the brand Polartec®. Think of the brand as an umbrella for many categories of technical fabrics, such as Polartec® Power Dry®, Polartec® Power Stretch®, Polartec® Classic 100, 200 & 300 Series Fleece, Polartec® Thermal Pro®, Polartec® Wind Pro®, Polartec® Windbloc®, and Polartec® NeoShell®. Each category represents a collection of fabrics of many different weights and textures, for many different activities and weather conditions.

HOW DO I PURCHASE POLARTEC® FABRICS?

Contact us to start a conversation with our Sales team. Polartec has account managers located worldwide and they manage their accounts by business address.

CAN I PURCHASE FABRIC BY THE YARD, OR CUT YARDAGE?

For home sewers and smaller commercial orders, a selection of Polartec® fabrics are available by the roll (bolt), and cut yardage, from our small order fulfillment house, Mill Direct. Sample swatches can be ordered or viewed online. For more information visit http://www.milldirecttextiles.com

HOW DO I CHECK MY ORDER STATUS?

DO YOU HAVE LOGOS AND MARKETING ASSETS FOR CUSTOMER USE?

WHERE CAN I PURCHASE GARMENTS MADE OF POLARTEC® FABRIC?

Polartec®, LLC manufactures fabric, and does not manufacture finished garments. This work is done by our garment manufacturing partners. Please refer to our partners page for a list of some of the companies that retail garments made with our fabric, or view our brand page on Backcountry.com for a collection of products made with Polartec.

WHO DO I CONTACT ABOUT A GARMENT REPAIR OR REPLACEMENT?

Polartec®, LLC manufactures fabric, and does not manufacture finished garments. This work is done by our garment manufacturing partners. Please contact the company who manufactured your garment to inquire about repairs or replacements.

WHAT IS POLARFLEECE®?

In 1981, Polartec®, the apparel textile arm of Malden Mills®, invented the modern synthetic fleece and named it PolarFleece®. Today, PolarFleece® is the direct to consumer business owned and operated by Polartec®.

WHAT FABRICS ARE AVAILABLE USING RECYCLED OR RENEWABLE CONTENT?

Polartec®, LLC sources yarn from many companies around the globe. Wherever possible, our company is committed to using renewable and recycled fibers provided by these vendors. The quality and variety of recycled-content yarns has improved dramatically in the past couple years enabling Polartec®, LLC to offer over 20 recycled and renewable fabric styles today including recycled polyester, wool, and even corn-based PLA fleece.

DOES POLARTEC USE C8/DWR CHEMICALS?

Concerning the EU Directive (effective June 28, 2007) that restricts the amount of perfluorooctane sulfonates (PFOS) in textiles or other coated materials to less than one microgram per square meter, we are pleased to inform you that none of Polartec’s® vendors have disclosed the presence of any PFOS in any of the products that are purchased by Polartec® for use in the manufacturing process. In addition, Polartec® does not currently, neither use, nor does it plan to use, any PFOS containing materials in the manufacture of its products.


Polartec® does neither purchase nor add any Perfluoroacrylate Copolymer Emulsion (PFOA) during the manufacturing processes of Polartec® fabrics that are designed for use by Brands globally. Our current Durable Water Repellent (DWR) is classified as Non-PFOA. We primarily use a C-6 chemistry to optimize performance, though a few fleece styles are available in PFC Free (C-0) formulations. Customers with questions about which chemistry is on their product should contact their Polartec Account Manager or Product Manager.

DO YOU COMPLY WITH THE CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT DISCLOSURE?

DOES POLARTEC HAVE ANY JOB OPENINGS?

HOW DO I CARE FOR MY POLARTEC® CLOTHING?

Polartec® fabrics are known for their easy care and lasting durability. Most Polartec® fabric can be washed in warm water and tumbled dry on low and in most cases this will deliver the best post-wash feel and performance.


However, every single Polartec® fabric can be machine-washed cold and line dried and a few of our fabrics require it. This approach is the most gentle for the fabric and is also the most energy-efficient. One of the greatest environmental impacts of our clothing is washing and drying over the life of the garment. Using cold water and line drying saves a large amount of energy. And most Polartec® fabrics are stain-resistant (requiring less laundering) and dry extremely quickly on their own.


The care instructions for the majority of our fabrics are: machine wash warm, tumble dry low, do not use bleach, avoid use of fabric softener, do not iron, and do not dry clean. Since we do not create and manufacture the clothing, we do not know what type of trim or other materials our customers are using which may affect care instructions. Always follow the care label instructions on the garment.

CAN I USE FABRIC SOFTENERS ON POLARTEC® FABRICS TO REDUCE STATIC?

The addition of fabric softeners affects the function of the water repellent applied to some Polartec® fabrics but often diminishes the static problem. There are various brands of softeners with different chemistries and some will help static at the expense of water repellency, and others will have no effect on either. No softener will damage the basic fabric and will come off in the next wash. We do not recommend using fabric softeners on Polartec® Power Dry® or Polartec® Power Stretch® because it may inhibit wicking and drying properties.